Shipping & Delivery Information

Shipping & Delivery Information

Delivery charges are calculated on a per-order basis and are based on the value of your order and your geographic location. The shipping rates on all items are costed to include appropriate insurance and may require a signature upon receipt. Any order over 2kg may be sent in more than one package.

We operate three Delivery Zones:

 

 

UK: All items are sent either Royal Mail Tracked 48, Royal Mail 1st Class Large Letter or by courier - whichever is most appropriate

Order Value up to £10 will be £2.50

Order Value from £10 - £20 will be £3.50

Order Value from £20 - £50 will be £5.00

Order Value from £50 - £100 will be £7.50

Order Value from £100 - £120 will be £10.00

Orders over £120 will be shipped free of charge

 

EU: Packages containing used items will be shipped 'tracked' 

Order Value up to £10 will be £7.00

Order Value from £10 - £30 will be £10.00

Order Value from £30 - £60 will be £15.00

Order Value from £60 - £130 will be £20.00

Orders over £130 will be shipped free of charge

 

Rest of the World: Packages containing used items will be shipped 'tracked'

Order Value up to £25 will be £10.00

Order Value from £25 - £50 will be £19.00

Order Value from £50 - £100 will be £25.00

Order Value from £100 - £150 will be £32.00

Orders over £150 will be shipped free of charge

 

In some circumstances with unusually large items, or those that require specialist packaging, we may need to adjust the shipping costs when the order is being prepared. In such cases we will contact you with additional shipping information when we process the order, giving you the new postage options, costs and the opportunity to cancel part of all of the order.

Orders are accepted on the basis of allowing up to 14 days for dispatch and delivery. However, we generally dispatch within 24-72 hours.

Import Duties and Taxes
Import Taxes (outside the UK); Colonel Bills is not responsible for any charges the customer may have to pay in taxes or customs duty. We suggest customers contact their local customs office to establish what additional charges may be incurred on importation.